IT support firms in San Jose can help you avoid being undermined by a disaster. You must have recovery protocols in place, and DRaaS (Disaster Recovery as a Service) or BDR (Backup and Data Recovery) through an MSP can help you avoid exceptional downtime costs. The average enterprise loses $5,600 a minute from downtime. Many businesses can cut those minutes down through recovery objectives solidified via SLA (Service Level Agreement).

There are a number of different things you’ll want to do as a means of recovering after an event initiating downtime. Here are some tips to help give you an idea of what best practices look like pertaining to failover and recovery:

Proceed from Hardware and Software Inventory

IT support firms in San Jose will need an inventory of your software and hardware if they’re going to construct a recovery strategy for your business. If you’re not seeking MSP support, you’ll have to do this for yourself anyway. Without an inventory, you don’t even know how extensive downtime events may be.

Know Manageable Thresholds of Downtime

There will be daily business losses that represent an average over time. Accordingly, some downtime losses are actually less impacting than they may seem. Understand which thresholds apply here and design recovery options such that they are within this loss margin.

Be Sure Personal Responsibility of Personnel is Clear, Specify Backups

Who does what when an emergency arrives will be key in how expensive the event will be. Determine who should do what and have backup duties applied to personnel in the event someone is absent when disaster strikes.

Iron Out Solid Communications Protocols, Advise Employees on Emergency Action

Communication options in the wake of network meltdown are key to help return operational ability. Figure out how to keep everyone in communication and educate employees on steps to take during an emergency.

Be Positive SLAs Include Emergency Provisions, Test All These Things with Regularity

This was mentioned earlier: when working with a tech company who manages your IT, be sure SLAs include disaster recovery provisions, and that those provisions are consistent with known downtime thresholds. Lastly, test all these precautions to make sure they’re going to be effective when a true emergency comes.

Comprehensive Recovery Strategy

IT support in San Jose through Riverfy proceeds from inventory, downtime thresholds, helps educate personnel, designs solid communication protocols, facilitates communication best practices, makes sure SLAs include emergency provisions for clientele, and can help you test all these measures periodically. Contact us for more information on recovery strategies and which best practices your business should follow.