Top 7 Free Remote Monitoring and Management (RMM) Software in 2024

Explore 2024's top free RMM software, including their main benefits and prices. Gain insights into remote monitoring and management and its vital role in MSP remote monitoring and management.

Have you ever faced a sudden IT breakdown that brought your business to a halt? That's where remote monitoring and management (RMM) comes in. Imagine RMM as your IT team's eyes and ears, working around the clock to detect and fix issues before they escalate.

Now, you might be asking, "What is remote monitoring and management, and why do I need it?" Simply, it's a technology that monitors your IT network and mobile devices, ensuring everything runs seamlessly.

In this article, we'll explore the necessity of RMM agents, particularly focusing on MSP remote monitoring and management. You'll learn how these tools are not just a luxury but an essential part of modern IT infrastructure, offering a proactive approach to managing your technology needs. 

But first, we'll touch upon the top 7 free RMM solutions, showing you that effective IT management doesn't always come with a hefty price tag. 

1. SolarWinds RMM: The all-in-one solution for RMM services

• Main benefit: Comprehensive monitoring with a user-friendly interface.

• Price: 30-day free trial available with scalable pricing starting at $39 per month.  

SolarWinds RMM is known for its comprehensive suite of tools, catering to a wide array of remote monitoring and management needs. It's not just about monitoring network devices; it extends to managing them efficiently with features like automated maintenance, patch management, and advanced security measures. 

The software's standout feature is its user-friendly interface, which presents a unified dashboard offering a comprehensive view of your network's health and performance. This makes it easier for IT teams to detect issues quickly and respond promptly, ensuring minimal downtime.

2. ManageEngine OpManager: The network specialist in RMM technology

• Main benefit: Exceptional network device and bandwidth monitoring.

• Price: Free version available with limitations; upgrade options available starting at $245 per month. 

ManageEngine OpManager specializes in offering detailed insights into the performance of your network devices and bandwidth. Its strength lies in its ability to monitor complex networks and provide real-time analytics on network usage, capacity planning, and troubleshooting.

OpManager is particularly adept at bandwidth analysis, helping identify bottlenecks and optimize network performance. This tool is ideal for businesses with extensive network infrastructures, requiring constant vigilance to maintain optimal performance.

3. Spiceworks: The community-driven approach to remote management

• Main benefit: A free tool with a strong support community.

• Price: Completely free.

What makes Spiceworks unique is its community-driven platform. It's a completely free tool that offers basic monitoring capabilities, but its real value lies in the support and advice available from its active user community.

This community aspect is invaluable, especially for smaller businesses or those with limited IT resources, as it provides a platform for sharing knowledge and troubleshooting tips.

4. Comodo One: The security-focused RMM software

• Main benefit: Robust security features integrated with RMM.

• Price: Free with optional paid add-ons.

Comodo One integrates robust security features into its remote monitoring and management platform. It's designed for businesses that prioritize cybersecurity, offering real-time threat monitoring and management.

Alongside standard RMM functionalities, Comodo One provides antivirus and malware protection, patch management, and endpoint security. This integration of security with RMM makes it a holistic solution for businesses looking to safeguard their IT infrastructure against cyber threats.

5. Pulseway: The mobile warrior in real-time monitoring

• Main benefit: Excellent mobile app for on-the-go monitoring.

• Price: Free trial available, with paid subscriptions starting at $27 per month. 

Pulseway stands out with its exceptional mobile app, allowing IT administrators to manage systems remotely from their smartphones. This is particularly beneficial for IT professionals who need to manage IT infrastructure on the move or outside traditional office hours.

Pulseway's mobile app in MSP remote monitoring and management is user-friendly and provides real-time alerts and updates, ensuring that you're always in the loop, regardless of your location.

6. Atera: The simplicity expert in automation

• Main benefit: Simple, intuitive, and scalable for small businesses.

• Price: Free trial, with affordable subscription plans post-trial starting at $149 per month. 

Atera is designed for simplicity and intuitiveness, making it an ideal solution for small businesses or those new to RMM software. Its user-friendly interface and straightforward approach to IT management make it easy to deploy and use, even for those without extensive technical expertise.

Atera offers a range of essential RMM functionalities, including monitoring, automated maintenance, and remote access capabilities, all tailored to be as user-friendly as possible.

7. NinjaOne: The best RMM solution & efficiency booster

• Main benefit: Helps MSPs for efficient IT management.

• Price: Free trial, with pricing based on the number of devices post-trial.

NinjaOne is lauded for its efficient and streamlined approach to remote monitoring and management. This software offers a sleek, easy-to-navigate interface that simplifies the complex process of managing IT assets.

NinjaOne's main appeal is its ease of deployment and user-friendly experience, making it a favorite among IT teams that value efficiency. It provides real-time monitoring of networks, servers, and endpoints, coupled with proactive alerts that enable quick responses to potential issues. Moreover, NinjaOne's automation features streamline routine maintenance tasks, thus reducing the manual workload and increasing productivity.

What is remote monitoring and management?

Remote monitoring and management explained: How does an RMM software work? 

What is remote monitoring and management? Well, remote monitoring and management is a technology that lets IT professionals manage and monitor your business's computer systems and networks from a distance. Think of RMM software as a toolkit that gives your IT team a complete picture of your company's IT health without them needing to physically be at each device's location.

How does it work? Well, the RMM software is installed on your business’s devices and servers. This software collects various information about the machine's health and status. It then sends this data back to your IT team, who can view it all from one central dashboard.

This setup in MSP remote monitoring and management allows for quick identification and resolution of issues, often before you even know there's a problem. Plus, it can automate routine maintenance tasks, like updates and patches, ensuring your systems are always up-to-date.

MSP remote monitoring and management: Why do you need an RMM software?

Benefits of RMM: Why do you need remote monitoring and management software? 

Remote monitoring and management (RMM) software is a vital tool that can significantly streamline your IT operations. But why exactly do you need it? Let's dive into the main benefits.

Saves you money and time

One of the biggest advantages of RMM software is its ability to save you both money and time. How? By automating routine IT tasks and monitoring your systems 24/7, RMM reduces the need for constant manual intervention.

This means less time spent on mundane tasks and more time focusing on growing your business. Plus, by catching and resolving issues early, you avoid the hefty costs associated with major IT breakdowns.

Enhances security

In an era where cyber threats are constantly evolving, RMM software acts as a vigilant guard for your network. It continuously monitors for suspicious activities, ensuring that threats are identified and addressed swiftly. This proactive security approach is crucial for protecting sensitive business data and maintaining your clients' trust.

Improves efficiency and productivity

RMM software streamlines your IT processes, making your entire operation more efficient. It provides real-time insights into the health of your network, allowing for quick decision-making and issue resolution. This efficiency boost not only keeps your IT infrastructure running smoothly but also enhances overall productivity within your organization.

Offers peace of mind

Lastly, RMM software offers you peace of mind. Knowing that your IT infrastructure is being monitored and managed effectively allows you to focus on other critical aspects of your business. It's like having a dedicated IT team working in the background, ensuring everything runs seamlessly.

Get the best partner for your RMM needs

Riverfy: Providing the best MSP remote monitoring and management tool you need! 

Ever heard of California's managed service provider, Riverfy? If not, it's about time you did. Since 2012, our company has been the go-to expert for top RMM tools that help businesses around Santa Clara, making IT headaches a thing of the past. 

We're not just any MSP remote monitoring and management team; we're your IT ninjas, equipped with all the tools and know-how to tackle anything from what is remote monitoring and management to the benefits of proactive maintenance. 

Now, think about your business. Whether it's keeping your data safe, optimizing your cloud solutions, or just making sure your systems run without a hitch, We have your back. We're big on personalized service – think of us as your IT tailor, crafting solutions that fit your business like a glove. And our team? Friendly tech wizards who speak your language, minus the tech jargon.

Contact us now!

Look for a partner committed to your success; contact us now! 

Ready to turn your IT from a chore into a competitive edge? It's time to team up with us. Imagine less downtime, more productivity with your workflow, and IT that grows with your business. And the best part? Getting started is super easy. 

Just hop onto our website, give us a ring at (408) 474 0909, or shoot us an email at Say goodbye to IT stress and hello to a smooth-sailing operating system with Riverfy by your side.

Frequently asked questions

What is the history of RMM and its evolution?

RMM, or remote monitoring and management, has evolved significantly since its inception. The history of RMM is marked by advancements in network management and centralized management, enabling MSPs to deliver superior service. Initially, RMM tools were basic, but now they encompass comprehensive monitoring software capabilities, transforming how system administrators manage client endpoints.

How does patch management function within an RMM system?

Patch management is a critical RMM feature, ensuring all devices are up-to-date with the latest security patches. In an RMM system, patch management functions by automating updates across multiple systems. This proactive monitoring approach is essential for compliance management and maintaining the overall health of your IT infrastructure.

What are the synergies between RMM and PSA software?

RMM and PSA (Professional Services Automation) software work hand in hand to centralize and streamline business operations. This combination allows service providers to efficiently manage remote IT management tasks and service delivery, enhancing their ability to support client needs effectively.

Can you explain the relationship between hardware and software in RMM?

In remote monitoring and management, hardware and software are interconnected. The hardware provides the physical components for device management, while the RMM software products offer the tools for monitoring and managing these devices. This synergy ensures reliable service and efficient management of IT resources.

What are common use cases of RMM software in MSP businesses?

Use cases of RMM software in MSP businesses include managing and monitoring client networks, providing remote control for troubleshooting, and ensuring effective device management. MSPs also use RMM software to automate routine tasks, enhancing their service delivery and overall efficiency.

What functions are included in patch management within RMM?

Patch management functions in RMM encompass identifying, downloading, and installing updates for software and applications across client endpoints. This aspect of RMM is key for maintaining security and operational efficiency, enabling MSPs to offer a more reliable service.

How does device monitoring contribute to effective network management?

Device monitoring is a cornerstone of effective network management in an RMM system. It allows MSPs to keep a real-time check on the health and performance of each device on the network. Through proactive monitoring, MSPs can anticipate issues and resolve them before they impact business operations.