We understand this: if you’re calling for help, you need it right away, not in 3 hours! As soon as you call, you are connected to an IT professional that knows your name and specific needs (rather than a random call centre rep that has no clue about your history).
Stay with us because you cannot imagine running your business without our tailored IT support, not because of a contract. We have seen quite a number of San Fransisco businesses stuck in abusive relationships with their IT partners, that doesn’t have to be you.
Rather than try to shoe-horn you into a stack of IT solutions that we think you need, we take out the guesswork completely by learning your business. We take the time to fully understand your processes, and help you build a machine to seamlessly aid operations.
With our managed services, you can say goodbye to endless cycles of dealing with IT problems. If a problem ever pops up, we make sure it’s fixed in one day… And the best part? Once we have fixed an issue, it does not resurface.
We are a team of IT professionals with rich IT experience. It’s safe to say that we have seen it all, and have the skills and expertise to take your organisation where it needs to be with IT.
We’re on a mission to take the complexities out of tech. We have seen IT providers milk companies dry, by using complex IT jargon. We are not those people, and we’ll never be. So we keep you in charge of your IT, by helping you understand all the details, in a simplified way.
It’s a major advantage of outsourcing your IT management to a team of experts who have been there and done that. You can confidently dump 100% of your IT management on us. With in-house experts on every aspect of IT you can imagine, relax, we’ve got IT covered.
Our support team is available to pick up your call and offer expert help immediately, round the clock. We attempt to resolve the issue right on the call (without any tickets) because most of the time, we are already working to handle the situation before you call. If for some reason, we are unable to solve your issue remotely, we will be at your office in no time, because we are local to you.
Small business is the target of 43% of all cybercrimes and 87% think that antivirus alone will protect them. You don’t want to become a cyber statistic. We proactively ensure that threats are mitigated as they come up, keeping your entire system secure (on all devices, home or abroad). With our 7 layers of protection, we keep your vital data secure online, no matter what.
You can go about your business knowing that expert eyes are on your entire IT infrastructure. If there’s ever an issue, we are the first to know and our response is instant. The best part is that we don’t need babysitting, we do what’s best for you, while maintaining transparency every step of the way: this way, you stay in charge.
Without a rock-solid backup system, what’s your assurance that some unforeseen storm won’t take you out of business? We avoid sour surprises and ensure that your backup is fail proof, securely storing your data across multiple geographical locations, as well as on the cloud.
We make your transition to the cloud seamless, and operations on the cloud even more amazing. You no longer need to get to the office to use certain software, no matter your industry. You can work from anywhere, on any device, with absolute security and efficiency.
Most of our clients reduce their communications budget by up to 40% with our VoIP solutions. Get ready for the best experience you have ever had with your business phone system, because beyond being affordable, calls are crisper and clearer than ever, you never miss a client call, and you can answer the same call on multiple devices (smart phone, PC, etc).