Finding the Balance Between Skimping and Splurging on IT Support in San Jose

If there's anything that the COVID-19 pandemic has taught organizations about IT support in San Jose, it's that reliable technology solutions should be among their top priorities. Unexpected disruptions can happen at any given time, after all. How well a business responds to such emergencies will determine whether or not it will stay afloat even after the storm passes. Unfortunately, it's expected that many small and medium-sized enterprises will not make the cut after the pandemic is over.If your business is still thriving in spite of the current situation, congratulations. But now is not the time to be complacent. Pandemics may not happen every day, but there's always going to be a problem just waiting around the corner, from malicious hackers trying to steal your organization's data, to natural disasters destroying your organization's infrastructure. You may not know what specific danger lies ahead, but it's enough to know that there is one.So, what does this mean for your business? Simple-- it means you shouldn't skimp on your IT budget. You don't have to splurge, but you don't have to go for the cheapest options either. When it comes to IT support in San Jose, you get what you pay for. It's no different from buying a pair of $20 sneakers that need changing every couple of months. You're spending the same or more amount of money in the long run, and you also hurt your feet in the process.The same goes for technology solutions. If you go for the most affordable provider without checking the quality of their service, your organization may experience issues with unreliable services, resulting in unexpected downtime, insufficient support, and overall dissatisfaction. According to Statista (a statistics platform for market data), 25 percent of global respondents surveyed in 2019 reported an average hourly server downtime cost of 301,000 and 400,000 USD! That's a lot of money most SMEs can't afford to lose.What you should aim for is finding the best value for your budget by determining the benchmark for your industry. Some industries, like finance, spend more on IT compared to other industries. Once you know the benchmark, adjust accordingly based on your actual budget. But the important thing is to stay within the acceptable range so that your organization can still keep up with the competition.Finally, find a provider with a proven track record. For IT support in San Jose, Riverfy is a solid choice. With more than two decades of hands-on experience, we're confident we can provide the right solutions to meet your requirements. Contact us now for information on our services.